Frequently Asked Questions

How should I check if these samples are right for me? 

We recommend viewing these samples at the window in different light conditions such as morning, evening and ambient light.
Your local Luxaflex showroom can assist with an in-home design consultation and will provide a full measure and installation service. We also recommend you visit your local Luxaflex showroom to be inspired by our range of unique and innovative operating options.

Where are Luxaflex Window coverings made?

Most Luxaflex window coverings are made-to-measure in our Australian factories, backed by our 5 year warranty.* 

Where can I get more inspiration and share my transformation?

We are always keeping our followers up to date with the latest projects and trends on our website and social media. We hope you love what you see and when your transformation is complete, we’d love to see it too! Tag us on Instagram @luxaflexaus

Where do you ship?

We ship Australia wide only.

With our vast network of dealers nationally in both metro and regional areas across all states, our dealers will be able to guide you through the selection of the right window coverings solution for your home and budget.

How much is shipping?

Like the fabric samples, the shipping is complimentary. It is our pleasure to help you transform your home.

How long will it take to receive my order?

All orders are sent via Australia Post. Orders are processed on working days only. Please allow 5 - 7 working days from shipment confirmation, and up to 10 working days to Western Australia.

Can you deliver to a PO Box?

Deliveries can take place to anywhere in the Australia Post network, including residential or business addresses, PO Boxes, Parcel Collect and Parcel Lockers.